Recently, the sudden outbreak of the epidemic has calmed down the entire city of Shenyang. When the epidemic comes, some people are carrying heavy loads and moving forward, some are going against the current, and some are silently holding on. Shunda Heavy Mining Group has a group of people who work tirelessly and actively respond to mobilization. During the special period of epidemic prevention and control, they strictly implement closed management in accordance with epidemic prevention and control policies. More than a hundred employees in the production department eat and live in the company, working hard to stabilize production and ensure timely delivery of customer projects. At the same time, organize online training for employees to create favorable conditions for comprehensive resumption of work and production.
Remember the original intention to overcome difficulties
Working together to demonstrate corporate responsibility
Due to the requirements of epidemic control, the group overcame the impact of the epidemic and communicated production progress through online meetings, telephone exchanges, and other means. It maintained on-demand allocation of enterprise resources through ERP (Enterprise Resource Management) and ensured worry free on-site after-sales service for customers through ASS (After sales Service Management) system. Due to epidemic control measures in some areas, after-sales service engineers were unable to arrive at the scene. In response to user usage issues, members of the group's expert group quickly conducted online analysis through the Shunda Heavy Mining 5G+intelligent cloud system, and held online meetings with customers to solve their problems. They made analysis and solutions in the shortest possible time, helping users solve their worries.
